Bill Pay

The signup form requires that you have a myEasyMatch^SM code and the ZIP code associated with your account. If you don’t have a current statement available, you will need to contact your local Great Expressions office.

Please note that e-statements and online payments are only available to non-orthodontic patients at this time. If you need a copy of your statement or need to make an orthodontic payment, please contact your Great Expressions orthodontics office.

The myEasyMatch^SM code is usually located on the left-hand side of your billing statement, just under your mailing address.

We do not send out statements to patients with a zero balance. If you do not have a balance with Great Expressions, you will not be able to register for e-statements or online payment access.

No. Only the Account Guarantor can sign up for e-statements and online payment access. All your dependents will be included on one convenient statement.

After you sign up, you will receive an e-mail requesting you to confirm your e-mail address. Once you confirm, you will be able to log in.

To access your e-statements and online payment history, go to Bill Pay and click the “Pay Online Now” button.

Adobe Acrobat^® Reader™ is free software used for viewing and printing of electronic forms. You will need this software installed in order for your computer to download, display or print your statement.

If you need to download and install the Adobe Acrobat (free of cost for Windows, Macintosh, and UNIX), copy and paste the following link into your browser: http://get.adobe.com/reader

E-statements are an electronic version of your mailed statement. The electronic statement is identical to the paper statement and can be viewed, printed, or saved right from your computer.

Each person can individually decide if they would like to continue receiving the paper statement. You are automatically enrolled in e-statements when you register. If you’d like to receive paper statements instead, click on the “Profile” tab in your account.

Paper statements can take up to three or four days using mail delivery. With e-statements, you can bypass this and receive your statements days earlier.

You will receive an email notification letting you know that your statement is ready for viewing. You can access your statement from any computer by logging into your online account.

If any questions arise, please reference the Contact Us section found on the login page.

Your e-statement notification can only be sent to one location, but you can access your account from any computer.

You can view current and past statements and payments for 12 months, beginning with your June 2013 statement, if applicable.

All statements can be saved on your personal computer. Simply open up the statement and select File > Save or click the Save Statement icon in your online account.

Once you have logged into your account, simply select the statement icon to view your statement.

No, e-statements are completely free.

All of your personal information is password protected and is secured with a 128-bit encryption to ensure your personal information is secure.

Any statement can be printed just as any document on your computer.

Log in to your personal account and select “Profile.” If at any time you need to change your address, name, or contact information, all information can be updated on this tab.

Log in to your personal account and update your profile by selecting paper statements only.

By enrolling in e-statements and using the online payment access, you are automatically enrolled to receive e-mail appointment confirmation reminders. If you’d like to unsubscribe from e-mail appointment confirmation reminders, you may do so at any time by clicking the “Unsubscribe” button in your e-mail.

No, there is no charge to our patients for making an online payment.

You may make credit card payments using credit cards with a Visa^®, MasterCard^®, Discover^®, or American Express^® logo. You also have the option of making a payment via an e-check.

The card verification number is a three-digit number on the back of Visa^®/MasterCard^®/Discover^® or a four-digit number on the front of American Express^®.

By making a payment less than the statement balance, you acknowledge that a partial payment does not satisfy the total amount balance and Great Expressions may pursue further collection efforts. You may call us at 888-SMILE-80 to speak with a Billing and Collections Specialist.

If you are not able to pay in full and would like to make a partial payment, you have the option of selecting the specific procedure from your statement that you would like to apply your payment to. You will see this option in the payment screen.

Your payment will be posted within three to five business days of the transaction. A receipt confirming your payment will also be e-mailed to you.

Yes. You can review recent payments made online under Recent Payments. You will not see payments made in the office.

Payments are posted in our system within three to five business days of the transaction.

Yes. You can make payments online or in person. However, your online statement balance won’t be updated until your next statement, if applicable.

No. You will continue to receive one statement for your account as you did with regular paper statements. Your statement balance will reflect all payments due for all dependents on your account.